@font-face{font-family:StudioSans;src:url(fonts/FernSans2.woff2) format('woff2');font-display:swap}@font-face{font-family:StudioSerif;src:url(fonts/FernSerif1.woff2) format('woff2');font-display:swap}
:root{--paper:#f8f7f3;--ink:#232b2c;--muted:#5c6765;--red:#d83925;--aqua:#e1eeee;--line:#d8ddda;--white:#fff;--serif:StudioSerif,Georgia,serif;--sans:StudioSans,Arial,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:14px/1.55 var(--sans)}button,input,textarea,select{font:inherit;color:inherit}button,a,input,select,textarea{touch-action:manipulation}button,a{ -webkit-tap-highlight-color:transparent}button{cursor:pointer;border:1px solid var(--line);background:white;border-radius:7px;padding:10px 14px;font-weight:600;min-height:42px}button:hover{border-color:var(--ink);background:#f1f3ef}button:disabled{opacity:.5;cursor:wait}button.primary{background:var(--ink);color:white;border-color:var(--ink)}button.primary:hover{background:#3c4948}button.red{background:var(--red);color:white;border-color:var(--red)}button.quiet{background:transparent;border-color:transparent}button.small{font-size:12px;padding:6px 10px;min-height:34px}a{color:inherit;text-underline-offset:4px}a:hover{color:var(--red)}:focus-visible{outline:3px solid #218a97;outline-offset:3px}input,textarea,select{width:100%;border:1px solid var(--line);border-radius:6px;background:#fff;padding:10px 12px;min-height:44px}textarea{resize:vertical;min-height:110px}label{display:block;font-size:12px;font-weight:600;margin:12px 0 5px}label.check{display:flex;gap:10px;align-items:flex-start;font-weight:400;font-size:14px}label.check input{width:18px;min-height:18px;margin-top:3px}h1,h2,h3,p{margin-top:0}h1{font:36px/1.15 var(--serif);letter-spacing:-.7px;margin-bottom:10px}h2{font:26px/1.2 var(--serif);margin-bottom:14px}h3{font-size:15px;margin-bottom:8px}small,.muted{color:var(--muted)}small{font-size:12px}.eyebrow{text-transform:uppercase;font-size:10px;font-weight:700;letter-spacing:1.8px;color:var(--muted)}.brand{display:flex;align-items:center;gap:12px;text-decoration:none}.brand img{width:31px;height:31px}.brand strong{display:block;font-size:15px;letter-spacing:1.4px}.brand span{font-size:9px;letter-spacing:1.7px}.skip{position:fixed;top:-100px;z-index:100;background:white;padding:10px}.skip:focus{top:4px}.boot{padding:80px;text-align:center}.icon{width:19px;height:19px;vertical-align:middle;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;flex:none}.row{display:flex;align-items:center;gap:10px}.between{justify-content:space-between}.grow{flex:1;min-width:0}.wrap{flex-wrap:wrap}.gap{gap:20px}.stack>*+*{margin-top:12px}.divider{height:1px;background:var(--line);margin:22px 0}.pill{display:inline-flex;align-items:center;gap:5px;font-size:10px;font-weight:600;letter-spacing:.15px;padding:3px 8px;border-radius:4px;background:#ebeeeb;color:#52615c;white-space:nowrap}.pill.new,.pill.open{background:#e1eeee;color:#225e64}.pill.in_progress{background:#e7eafb;color:#485481}.pill.waiting_customer{background:#faf0d8;color:#785f22}.pill.resolved,.pill.completed{background:#e4eee2;color:#416043}.pill.urgent,.pill.high{background:#fce6e0;color:#a03c2b}.pill.internal{background:#f8ecd0;color:#745b22}.tag{font-size:10px;color:var(--muted);background:var(--paper);border:1px solid #e3e5e0;padding:2px 6px;border-radius:4px}.avatar{width:36px;height:36px;border-radius:50%;background:#e8ebe4;display:grid;place-items:center;font-size:11px;font-weight:700;flex:none}.notice{background:#f8efd9;border:1px solid #e6d6af;padding:12px 15px;border-radius:8px;font-size:12px;line-height:1.6}.error{color:#a52920;background:#fff1ed;padding:12px;border-radius:6px;margin:12px 0}.empty{text-align:center;padding:70px 24px;color:var(--muted)}.empty .icon{width:34px;height:34px;margin-bottom:16px}.empty h2{color:var(--ink);font-size:24px}.empty p{max-width:360px;margin:0 auto 20px}.shell{display:grid;grid-template-columns:218px minmax(0,1fr);min-height:100dvh}.sidebar{background:#f0f1eb;border-right:1px solid var(--line);padding:30px 17px 18px;position:sticky;top:0;height:100dvh;display:flex;flex-direction:column;z-index:20}.sidebar .brand{margin:0 10px 39px}.navlabel{padding:0 12px;margin:24px 0 9px}.nav{display:flex;flex-direction:column;gap:4px}.nav button{display:flex;align-items:center;gap:12px;text-align:left;border:0;background:transparent;font-size:13px;font-weight:500;padding:12px}.nav button.active{background:white;box-shadow:0 2px 5px #25332208;font-weight:700}.nav button.active .icon{color:var(--red)}.nav .count{margin-left:auto;background:#e4e9e1;border-radius:4px;padding:1px 6px;font-size:10px}.sidebar-bottom{margin-top:auto;padding-top:28px}.owner{border-top:1px solid var(--line);padding:20px 5px 0}.owner .avatar{background:#dfe7dd}.workspace{min-width:0}.topbar{height:73px;border-bottom:1px solid var(--line);padding:0 32px;background:var(--paper);display:flex;align-items:center;justify-content:space-between;gap:12px}.topbar .path{font-size:12px;color:var(--muted)}.topbar .path span{color:var(--ink);margin-left:9px}.topbar .actions{display:flex;gap:8px;align-items:center}.mobile-menu{display:none}.live-dot{width:6px;height:6px;border-radius:50%;background:#538364;display:inline-block;margin-right:6px}.demo-bar{background:#232b2c;color:white;padding:7px 20px;text-align:center;font-size:12px}.demo-bar button{color:white;border:0;background:transparent;padding:0 12px;min-height:28px;text-decoration:underline}.page-head{padding:26px 32px 20px;display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.page-head h1{font-size:31px}.page-head p{color:var(--muted);font-size:12px;margin:0}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;padding:0 32px 24px}.metric{border:1px solid var(--line);border-radius:8px;background:#fff;padding:15px 18px;display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:79px}.metric strong{font:29px/1 var(--serif)}.metric span{font-size:11px;color:var(--muted)}.metric:first-child{background:var(--aqua);border-color:#c9dcda}.inbox{margin:0 32px 30px;border:1px solid var(--line);border-radius:10px;overflow:hidden;background:white;display:grid;grid-template-columns:330px minmax(0,1fr);min-height:660px;height:calc(100dvh - 295px)}.list-pane{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}.list-toolbar{padding:16px;border-bottom:1px solid var(--line);background:#fcfcfa}.searchbox{position:relative}.searchbox input{padding-left:35px;font-size:12px;background:var(--paper)}.searchbox .icon{position:absolute;left:11px;top:13px;width:16px;height:16px;color:var(--muted)}.filters{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:10px}.filters select{font-size:11px;padding:7px;min-height:35px}.ticket-list{overflow:auto;flex:1}.ticket-row{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid #e7eae5;border-radius:0;padding:18px 17px;background:white;font-weight:400;position:relative}.ticket-row:hover{background:#f6f8f4;border-color:#e7eae5}.ticket-row.selected{background:#f1f6f2;box-shadow:inset 3px 0 var(--red)}.ticket-row .name{font-size:11px;font-weight:600}.ticket-row time{font-size:10px;color:var(--muted)}.ticket-row h3{font-size:13px;margin:8px 0 4px;font-weight:600;line-height:1.45}.ticket-row p{font-size:11px;color:var(--muted);margin:0 0 9px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.ticket-row .dot{width:6px;height:6px;background:var(--red);border-radius:50%;margin-right:5px;display:inline-block}.ticket-row .avatar{width:27px;height:27px;font-size:9px}.list-footer{padding:9px 12px;border-top:1px solid var(--line);font-size:10px;display:flex;align-items:center;justify-content:space-between}.detail-pane{min-width:0;display:flex;flex-direction:column;min-height:0}.detail-head{padding:22px 24px 17px;border-bottom:1px solid var(--line)}.detail-head h2{font:22px/1.25 var(--serif);margin:9px 0 12px;overflow-wrap:anywhere}.detail-body{display:grid;grid-template-columns:minmax(0,1fr) 215px;flex:1;min-height:0}.thread{display:flex;flex-direction:column;min-height:0;min-width:0}.messages{overflow:auto;flex:1;padding:22px 24px;background:#fdfdfb;min-height:150px}.message{margin-bottom:24px}.message-meta{display:flex;align-items:center;gap:8px;font-size:11px;margin-bottom:8px}.message-meta time{font-size:10px;color:var(--muted);margin-left:auto}.bubble{padding:15px 17px;border:1px solid #e0e5df;background:white;border-radius:0 10px 10px 10px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.8}.message.staff .bubble{background:#edf3ef;border-color:#dce7de}.message.note .bubble{background:#fff7e5;border-color:#e9dbb5}.event{font-size:10px;text-align:center;color:var(--muted);margin:15px 0}.composer{padding:15px 20px 18px;border-top:1px solid var(--line);background:white}.composer-tabs{display:flex;gap:16px;align-items:center;margin-bottom:10px}.composer-tabs button{padding:0 0 6px;min-height:28px;border:0;border-radius:0;background:none;font-size:11px;color:var(--muted)}.composer-tabs button.active{color:var(--ink);border-bottom:2px solid var(--red)}.composer textarea{min-height:92px;border:0;background:#f6f7f3;font-size:12px}.composer select{width:130px;font-size:10px;min-height:32px;padding:4px}.composer .footer{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:10px}.composer .footer small{font-size:9px}.inspector{padding:20px 17px;border-left:1px solid var(--line);overflow:auto;background:#fafbf7}.inspector label{font-size:10px;margin-top:15px}.inspector input,.inspector select{font-size:11px;min-height:34px;padding:7px 8px}.inspector .contact-name{font:18px var(--serif);margin-top:10px}.inspector .contact-email{font-size:10px;overflow-wrap:anywhere}.inspector .divider{margin:17px 0}.inspector .small{width:100%;margin-top:12px}.back-list{display:none}.content{padding:0 32px 35px}.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:16px}.card{padding:23px;background:white;border:1px solid var(--line);border-radius:9px;min-width:0}.card h2{font-size:24px}.card h3{font:21px var(--serif)}.card p{font-size:12px;color:var(--muted)}.card .foot{margin-top:20px;border-top:1px solid var(--line);padding-top:15px;display:flex;justify-content:space-between;align-items:center}.card progress{width:100%;height:5px;accent-color:#668572}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:9px;background:white}table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}th{background:#f0f3ed;font-size:10px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted);padding:15px 20px}td{border-top:1px solid #e7eae5;padding:16px 20px}td small{display:block}.section-toolbar{display:flex;gap:10px;align-items:center;margin-bottom:20px}.section-toolbar .searchbox{max-width:350px;flex:1}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.template{padding:15px 0;border-bottom:1px solid var(--line)}.template:last-child{border-bottom:0}.template p{white-space:pre-wrap}.welcome{min-height:100dvh;display:grid;grid-template-columns:1.15fr 1fr}.welcome-story{padding:50px 8vw;background:#e5ece5;display:flex;flex-direction:column;position:relative;overflow:hidden}.welcome-story .brand{position:relative;z-index:1}.welcome-copy{margin:auto 0;padding:80px 0;position:relative;z-index:1}.welcome-copy h1{font-size:clamp(45px,5vw,76px);max-width:560px;line-height:1.08;margin:25px 0}.welcome-copy h1 em{font-style:normal;color:var(--red)}.welcome-copy p{max-width:390px;color:#53635b;font-size:15px;line-height:1.85}.welcome-story:after{content:'';position:absolute;width:480px;height:480px;border:1px solid #bdcbbf;border-radius:50%;right:-280px;bottom:-220px;box-shadow:0 0 0 50px #e5ece5,0 0 0 51px #bdcbbf,0 0 0 101px #e5ece5,0 0 0 102px #bdcbbf}.welcome-foot{font-size:11px;color:var(--muted);z-index:1}.login-side{display:flex;align-items:center;justify-content:center;padding:50px 35px}.login-card{width:100%;max-width:360px}.login-card h2{font-size:33px;margin-top:18px}.login-card p{font-size:13px;color:var(--muted)}.login-card .primary{width:100%;margin-top:20px}.login-card .split{display:flex;gap:10px;margin-top:12px}.login-card .split button{flex:1;font-size:11px}.login-card .fine{font-size:11px;margin-top:28px}.public-header{padding:25px max(24px,calc((100% - 1050px)/2));border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:15px;align-items:center}.public-main{max-width:990px;margin:35px auto;padding:0 24px}.portal-grid{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:24px}.portal-thread{border:1px solid var(--line);border-radius:10px;overflow:hidden;background:white}.portal-thread .messages{max-height:580px;min-height:200px}.portal-info .card{margin-bottom:16px}.milestone{display:flex;align-items:flex-start;gap:8px;padding:8px 0;font-size:12px}.milestone span:first-child{color:#50795a}.request-form{max-width:630px;margin:0 auto}.request-form h1{margin-bottom:15px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.form-grid .full{grid-column:1/-1}.honeypot{position:absolute;left:-9999px;opacity:0}.success{background:#e9f2e6;border:1px solid #ccdcca;padding:25px;border-radius:10px}.success a{overflow-wrap:anywhere}dialog{padding:0;border:1px solid var(--line);border-radius:12px;width:min(620px,calc(100% - 28px));max-height:90dvh;color:var(--ink);background:var(--paper);box-shadow:0 30px 100px #14261a40}dialog::backdrop{background:#152b245e;backdrop-filter:blur(3px)}.dialog-head{display:flex;justify-content:space-between;align-items:center;padding:22px 25px;border-bottom:1px solid var(--line)}.dialog-head h2{margin:0;font-size:25px}.dialog-body{padding:5px 25px 25px}.dialog-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:25px}.dialog-body textarea{min-height:100px}.dialog-body .hint{font-size:11px;color:var(--muted);margin-top:5px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:100;max-width:90%;background:var(--ink);color:white;border-radius:8px;padding:12px 20px;box-shadow:0 8px 30px #0002;font-size:12px;display:none}#toast.show{display:block}.loading{padding:35px;text-align:center;color:var(--muted)}.scrim{display:none}.view-note{padding:10px 32px;color:var(--muted);font-size:11px}.link-button{border:0;background:none;padding:0;min-height:30px;text-decoration:underline;color:var(--muted);font-size:11px}.only-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
@media(min-width:1600px){.inbox{grid-template-columns:385px minmax(0,1fr)}.detail-body{grid-template-columns:minmax(0,1fr) 260px}.inspector{padding:22px}.detail-head{padding:24px 30px}.messages{padding:26px 30px}.bubble{font-size:13px}}
@media(max-width:1250px){.shell{grid-template-columns:190px minmax(0,1fr)}.sidebar{padding-left:12px;padding-right:12px}.sidebar .brand{margin-left:5px}.brand strong{font-size:13px}.inbox{grid-template-columns:290px minmax(0,1fr);margin-left:22px;margin-right:22px}.detail-body{display:flex;flex-direction:column}.inspector{display:none}.detail-pane.show-details .inspector{display:block;border-left:0;flex:1}.detail-pane.show-details .thread{display:none}.page-head,.topbar{padding-left:22px;padding-right:22px}.metrics{padding-left:22px;padding-right:22px}.content{padding-left:22px;padding-right:22px}}
@media(max-width:900px){.shell{grid-template-columns:160px minmax(0,1fr)}.sidebar .brand{gap:8px}.brand img{width:26px;height:26px}.sidebar .brand strong{font-size:11px}.sidebar .brand span{font-size:8px;letter-spacing:.6px}.nav button{padding:11px 8px;font-size:12px}.inbox{grid-template-columns:250px minmax(0,1fr)}.detail-head{padding:18px}.messages{padding:18px}.composer{padding:12px}.composer .footer small{display:none}.metric{padding:12px;display:block}.metric strong{display:block;margin-top:5px}.settings-grid{grid-template-columns:1fr}.welcome-story{padding:40px}.welcome-copy h1{font-size:48px}}
@media(max-width:760px){.shell{display:block}.sidebar{position:fixed;left:0;top:0;width:235px;transform:translateX(-100%);transition:transform .2s}.sidebar .brand strong{font-size:15px}.sidebar .brand span{font-size:9px;letter-spacing:1.5px}.sidebar .brand img{width:30px;height:30px}.shell.menu-open .sidebar{transform:translateX(0)}.shell.menu-open .scrim{display:block;position:fixed;inset:0;background:#152b2460;z-index:19}.mobile-menu{display:inline-flex;padding:8px}.topbar{height:64px;padding:0 16px}.topbar .path{font-size:10px}.topbar .sync{display:none}.topbar .actions .primary{font-size:11px;padding:8px 12px}.page-head{padding:23px 18px 18px}.page-head h1{font-size:30px}.page-head p{font-size:11px}.metrics{padding:0 18px 18px;gap:8px;grid-template-columns:repeat(4,minmax(0,1fr))}.metric{padding:11px 8px;border-radius:6px;min-height:72px}.metric span{font-size:9px}.metric strong{font-size:25px}.inbox{display:block;margin:0 12px 20px;height:calc(100dvh - 270px);min-height:510px}.list-pane{height:100%;border:0}.detail-pane{display:none;height:100%}.inbox.has-selection .list-pane{display:none}.inbox.has-selection .detail-pane{display:flex}.back-list{display:inline-flex;min-height:34px;font-size:11px;padding:4px 8px}.detail-head{padding:12px 16px}.detail-head h2{font-size:21px;margin:8px 0}.detail-body{min-height:0}.messages{padding:18px 16px}.composer{padding:12px 16px}.composer .footer small{display:block}.content{padding:0 18px 25px}.cards{grid-template-columns:1fr}.settings-grid{gap:15px}th,td{padding:12px}.optional-col{display:none}.welcome{display:block}.welcome-story{padding:25px 28px}.welcome-copy{padding:35px 0 15px}.welcome-copy h1{font-size:40px;max-width:350px;margin:15px 0}.welcome-copy p{font-size:13px;margin:0;max-width:310px}.welcome-foot{display:none}.login-side{padding:35px 28px}.login-card{max-width:430px}.login-card h2{font-size:29px}.portal-grid{grid-template-columns:1fr}.portal-info{order:-1;display:flex;gap:12px;overflow:auto}.portal-info .card{flex:1;min-width:230px;padding:18px}.public-header{padding:20px}.public-header .brand strong{font-size:12px}.public-header button{font-size:11px}.public-main{margin:25px auto;padding:0 16px}.public-main h1{font-size:29px}.portal-thread .messages{max-height:500px}.form-grid{grid-template-columns:1fr}.request-form .card{padding:20px}.dialog-head{padding:18px 20px}.dialog-body{padding:0 20px 20px}.view-note{padding:8px 18px}.ticket-row{padding:17px 18px}.section-toolbar{flex-wrap:wrap}.section-toolbar .searchbox{min-width:180px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

.filters input{min-height:35px;font-size:11px;padding:7px;min-width:0}.group-label{padding:9px 16px;background:#edf1e9;color:var(--muted);font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:1px}

/* 1.1 — navigation overlays the workspace at every width. */
.shell{display:block}.shell .sidebar{position:fixed;left:0;top:var(--drawer-top,73px);width:245px;height:calc(100dvh - var(--drawer-top,73px));transform:translateX(-105%);transition:transform .18s ease;z-index:50;box-shadow:12px 10px 35px #1f30251c;overflow-y:auto;padding-top:28px}.shell.menu-open .sidebar{transform:translateX(0)}.shell .mobile-menu{display:inline-flex;align-items:center;justify-content:center}.shell.menu-open .scrim{display:block;position:fixed;inset:var(--drawer-top,73px) 0 0;background:#18291d30;z-index:49}.drawer-close{position:absolute;right:8px;top:5px;padding:5px;min-height:30px}.sidebar .brand{margin:12px 8px 25px}.sidebar .brand strong{font-size:15px}.sidebar .brand span{font-size:9px;letter-spacing:1.7px}.sidebar .brand img{width:31px;height:31px}.sidebar .navlabel{margin-top:16px}.sidebar .nav button{padding:9px 12px;font-size:12px}.sidebar .sidebar-bottom{padding-top:15px}.topbar{position:sticky;top:0;z-index:30}.page-head{padding-top:19px;padding-bottom:16px}.metrics{padding-bottom:18px}.metric{min-height:65px;padding-top:10px;padding-bottom:10px}.inbox{height:calc(100dvh - 260px);min-height:560px}.detail-head{padding:17px 22px 14px}.detail-head h2{margin:8px 0 10px}.ticket-controls{display:flex;flex-wrap:wrap;align-items:center;gap:7px;margin-top:14px}.ticket-controls button{font-size:11px;min-height:36px}.ticket-controls .icon{width:15px;height:15px}.ticket-controls select{font-size:11px;min-height:36px;padding:7px 25px 7px 10px;width:100%;background:#f2f5ef}.status-control{min-width:133px}.has-follow,.follow-pill{background:#fff0d5!important;color:#76571e}.detail-tabs{display:flex;gap:18px;align-items:center;padding:0 22px;border-bottom:1px solid var(--line);flex:none}.detail-tabs button{border:0;border-radius:0;background:none;font-size:11px;padding:10px 0;min-height:42px;color:var(--muted)}.detail-tabs button.active{color:var(--ink);box-shadow:inset 0 -2px var(--red)}.detail-tabs>span{margin-left:auto;font-size:10px}.detail-tabs>span .icon{width:12px;height:12px}.work-pane{padding:22px;overflow:auto;min-height:0;background:#fdfdfb}.work-pane[hidden],.thread[hidden]{display:none!important}.work-heading{margin-bottom:14px;align-items:flex-start;gap:12px}.work-heading h3{margin-bottom:3px}.work-heading small{font-size:11px}.work-task{background:white;border:1px solid var(--line);border-radius:8px;padding:15px;margin-bottom:12px}.work-task h4{font-size:13px;margin:0;overflow-wrap:anywhere}.work-task p{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;color:var(--muted);margin:7px 0 12px}.work-task select{width:123px;font-size:11px;min-height:36px;padding:5px 9px}.work-task small{font-size:10px}.work-task.task-done{background:#f0f5ed}.work-task.task-done h4:before{content:'✓ ';color:#568154}.work-task.task-done select{background:#e1ecdb}.work-empty{padding:20px;background:#f0f3ed;border-radius:6px;font-size:12px;color:var(--muted)}#work-tasks{margin-bottom:30px}.activity-item{border-left:2px solid #dce2d6;padding:0 0 18px 16px;margin-left:5px;overflow-wrap:anywhere}.activity-item strong{font-size:11px}.activity-item time,.activity-item small{font-size:10px;color:var(--muted)}.activity-item p{font-size:12px;margin:7px 0 0;white-space:pre-wrap}.activity-comment{border-left-color:#c5aa69}.activity-comment p{padding:12px;background:#fff6df;border-radius:6px}.activity-item .row{gap:6px}.detail-pane.show-details .work-pane{display:none}.filters select,.filters input{min-width:0}.ticket-row .follow-pill{font-size:9px}
@media(min-width:1251px){.detail-pane.show-details .work-pane:not([hidden]){display:block}}
@media(max-width:1250px){.work-pane{flex:1}.detail-body .thread{flex:1;min-height:0}.detail-pane.show-details .inspector{min-height:0}.detail-tabs>span{display:none}}
@media(max-width:760px){.ticket-controls{gap:6px}.ticket-controls button{padding:7px 10px;min-height:40px;font-size:10px}.ticket-controls select{min-height:40px}.detail-head{padding:12px 15px}.detail-tabs{padding:0 15px;gap:15px}.detail-tabs button{font-size:11px;min-height:44px}.work-pane{padding:17px 15px}.work-task{padding:13px}.work-heading{flex-wrap:wrap}.inbox{height:calc(100dvh - 245px);min-height:680px}.inbox.has-selection{height:calc(100dvh - 90px)}.shell:has(.inbox.has-selection) .page-head,.shell:has(.inbox.has-selection) .metrics{display:none}.shell:has(.inbox.has-selection) .inbox{margin-top:12px}.task-done .row{align-items:flex-start}.metrics .metric{padding:10px 8px}.detail-tabs .tag{font-size:9px}.work-pane .small{min-height:40px}}

#team-only-label[hidden]{display:none}

/* 1.2: compact title statistics and overlay search filters. */
body:has(.inbox){height:100dvh;overflow:hidden}body:has(.inbox) #app{height:100dvh;display:flex;flex-direction:column}body:has(.inbox) .demo-bar{flex:none}body:has(.inbox) .shell{flex:1;min-height:0;overflow:hidden}body:has(.inbox) .workspace{height:100%;display:flex;flex-direction:column;min-height:0}body:has(.inbox) .topbar{flex:none;height:64px}body:has(.inbox) #main{flex:1;min-height:0;display:flex;flex-direction:column}body:has(.inbox) .page-head{flex:none;align-items:center;padding:14px 22px;gap:24px}body:has(.inbox) .page-head h1{font-size:28px;margin-bottom:5px}body:has(.inbox) .page-head .eyebrow{font-size:9px}body:has(.inbox) .page-head p{font-size:11px}body:has(.inbox) .metrics{display:flex;flex-wrap:wrap;justify-content:flex-end;padding:0;gap:8px;margin-left:auto}body:has(.inbox) .metric{display:flex;align-items:center;gap:10px;min-height:38px;padding:6px 11px;border-radius:6px}body:has(.inbox) .metric strong{font:21px/1 var(--serif);margin:0}body:has(.inbox) .metric span{font-size:10px;white-space:nowrap}body:has(.inbox) .inbox{flex:1;min-height:0!important;height:auto!important;margin:0 22px 14px}body:has(.inbox) .list-pane{min-height:0}body:has(.inbox) .list-toolbar{position:relative;flex:none;padding:12px;z-index:12}#ticket-search{padding-right:47px}.searchbox #filters-toggle{position:absolute;right:3px;top:3px;min-height:38px;width:39px;padding:7px;display:flex;align-items:center;justify-content:center}.searchbox #filters-toggle .icon{position:static;width:17px;height:17px;color:var(--muted)}#filter-count{position:absolute;right:0;top:0;background:var(--red);color:white;border-radius:9px;font-size:9px;line-height:15px;min-width:15px}#filter-count[hidden]{display:none}.filters-active{background:#e1eeee!important}.filters-window{position:absolute;top:calc(100% - 3px);left:10px;right:10px;background:#fff;border:1px solid var(--line);border-radius:9px;box-shadow:0 12px 28px #20372a24;padding:10px 12px;max-height:min(420px,calc(100dvh - 235px));overflow:auto;animation:filters-slide .15s ease-out}.filters-window[hidden]{display:none}.filters-heading strong{font-size:12px}.filters-heading .small{min-height:30px;padding:4px}.filters-window .filters{margin-top:6px;gap:8px}.filters-window .filters select,.filters-window .filters input{min-height:37px}.filters-actions{border-top:1px solid var(--line);padding-top:9px;margin-top:12px}.filters-actions button{min-height:34px}body:has(.inbox) .messages{min-height:0}body:has(.inbox) .composer{padding-top:10px;padding-bottom:12px}body:has(.inbox) .composer textarea{min-height:64px;height:72px}body:has(.inbox) .composer-tabs{margin-bottom:7px}body:has(.inbox) .composer .footer{margin-top:7px}@keyframes filters-slide{from{opacity:0;transform:translateY(-7px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:1050px){body:has(.inbox) .page-head{gap:12px}body:has(.inbox) .page-head p{max-width:270px}body:has(.inbox) .metrics{max-width:330px;gap:5px}body:has(.inbox) .metric{padding:5px 9px;min-height:33px}body:has(.inbox) .metric strong{font-size:19px}}
@media(max-width:760px){body:has(.inbox) .page-head{padding:10px 14px;gap:10px;align-items:center}body:has(.inbox) .page-head .eyebrow,body:has(.inbox) .page-head p{display:none}body:has(.inbox) .page-head h1{font-size:25px;margin:0}body:has(.inbox) .metrics{display:grid;grid-template-columns:1fr 1fr;gap:4px;max-width:260px}body:has(.inbox) .metric{padding:4px 6px;gap:7px;min-height:27px;border-radius:4px;justify-content:space-between}body:has(.inbox) .metric span{font-size:9px}body:has(.inbox) .metric strong{font-size:17px}body:has(.inbox) .inbox{margin:0 10px 10px}body:has(.inbox) .inbox.has-selection{margin-top:8px}body:has(.inbox) .shell:has(.inbox.has-selection) .page-head{display:none}body:has(.inbox) .list-toolbar{padding:10px}.filters-window{max-height:calc(100dvh - 215px)}.filters-window .filters select,.filters-window .filters input,.filters-actions button{min-height:42px}}
@media(max-height:700px){body:has(.inbox) .detail-head{padding-top:10px;padding-bottom:10px}body:has(.inbox) .detail-head h2{font-size:19px}body:has(.inbox) .composer textarea{height:56px;min-height:48px}body:has(.inbox) .page-head{padding-top:9px;padding-bottom:9px}}
@media(prefers-reduced-motion:reduce){.filters-window{animation:none}}

/* 1.3: action list and task completion controls. */
.task-checkbox{appearance:auto;width:20px!important;height:20px;min-height:20px!important;flex:none;padding:0;accent-color:#426d51;cursor:pointer}.task-complete-field{padding:12px;background:#edf4e9;border-radius:7px}.task-counts{display:flex;gap:9px;flex-wrap:wrap;margin-bottom:18px}.task-counts button{display:flex;align-items:center;gap:20px;min-width:140px;justify-content:space-between}.task-counts button span{font-size:12px}.task-counts button strong{font:25px var(--serif)}.task-counts button.active{background:var(--aqua);border-color:#b9d2cb}.task-toolbar{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.task-toolbar .searchbox{flex:1;min-width:220px}.task-toolbar select{width:auto;font-size:12px;min-width:140px}.task-list-caption{margin:12px 0 18px;gap:10px}.task-group-title{font:17px var(--serif);margin:22px 0 10px}.hub-task{border:1px solid var(--line);border-radius:9px;background:white;margin:9px 0;overflow:hidden}.hub-task-main{display:flex;gap:14px;padding:18px;align-items:flex-start}.hub-task .task-checkbox{margin-top:5px}.task-title{padding:0;text-align:left;background:none;border:0;min-height:28px;font-size:14px;overflow-wrap:anywhere}.task-title:hover{background:none;color:var(--red)}.task-ticket-link{display:flex;align-items:center;gap:7px;width:100%;max-width:680px;background:none;border:0;padding:3px 0;min-height:30px;text-align:left;font-size:11px;color:var(--muted)}.task-ticket-link span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.task-ticket-link .icon{width:14px;height:14px}.task-description{font-size:12px;color:var(--muted);white-space:pre-wrap;overflow-wrap:anywhere;margin:9px 0 0}.task-right{display:flex;align-items:center;gap:9px;flex-wrap:wrap;justify-content:flex-end;max-width:280px}.hub-task.is-done{background:#f0f5ed}.is-done .task-title{text-decoration:line-through;color:var(--muted)}.task-pagination{margin-top:22px}.drag-grip{font-size:24px;cursor:grab;padding:0 5px;min-width:30px}.task-move-actions{display:flex;gap:8px;padding:5px 15px;background:#f7f8f4;border-top:1px solid #e6eae1}.task-move-actions button{font-size:10px}.hub-task.drop-before{box-shadow:0 -3px var(--red)}.hub-task.drop-after{box-shadow:0 3px var(--red)}.tasks-heading{align-items:center}.tasks-content{max-width:1600px;margin:auto}.work-task .task-checkbox{margin:0}.work-task .row h4{flex:1}.work-task.task-done h4:before{content:none}
@media(max-width:760px){.task-counts{display:grid;grid-template-columns:repeat(4,1fr);gap:6px}.task-counts button{min-width:0;padding:9px 5px;display:block}.task-counts button span{font-size:9px;display:block}.task-counts button strong{font-size:22px}.task-toolbar{display:grid;grid-template-columns:1fr 1fr}.task-toolbar .searchbox{grid-column:1/-1;min-width:0}.task-toolbar select{width:100%;min-width:0;font-size:11px}.hub-task-main{padding:14px 12px;gap:10px;flex-wrap:wrap}.task-right{margin-left:30px;max-width:none;justify-content:flex-start}.task-title{font-size:13px}.task-ticket-link{max-width:100%}.task-move-actions{gap:0;justify-content:space-between;padding:5px}.task-move-actions button{min-height:40px}.tasks-heading p{font-size:11px}.tasks-heading .primary{font-size:11px;white-space:nowrap}.drag-grip{min-width:18px;width:18px;padding:0}.hub-task-main .grow{min-width:0;flex-basis:calc(100% - 70px)}}